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At SKYNISH, we are committed to delivering our products quickly and safely throughout Pakistan. This policy outlines our order processing, shipping procedures, delivery expectations, and next steps in case of any issues.
Estimated Delivery Times:
Actual delivery times may vary based on your location and the courier service we partner with to ensure timely deliveries.
If you receive an incorrect item or if your shipment arrives damaged, please reach out to us within 2 days of delivery with photo or video evidence.
Contact Options:
We will investigate the issue upon receiving your evidence. If confirmed as incorrect or damaged, SKYNISH will arrange for a replacement shipment at no additional cost to you. Return shipping for errors or damages typically will be covered by SKYNISH.
Please note that SKYNISH does not accept returns or replacements for products returned due to a change of mind. We encourage careful selection. For damaged or incorrect orders, please follow the outlined procedure above.
If a parcel is returned to us because it was refused or deemed undeliverable due to incorrect address details, the customer will be responsible for any re-shipping costs — unless the return was due to SKYNISH or the courier’s fault.
Ensuring your shipping information is accurate at checkout is essential; please inform us right away if you notice any errors.
Should your order be marked as lost while in transit, please notify us immediately. We will work with the courier to investigate and may offer a replacement or store credit based on the findings and product availability.
